Cancellation Policy - Seville Seville

All massages offered are wellness treatments only; they are not medical care and are not intended to replace medical follow-up or treatment. They are not meant to treat, diagnose, or cure physical or mental conditions.

Each session is tailored to your wishes and your body's needs. We always take time for a preliminary discussion to adapt the treatment to how you are on the day. Every session is therefore unique and may vary from one appointment to the next.

Massages are strictly for well-being purposes. Any request of a sexual nature or outside a professional framework will be refused.

The practitioner may end the session at any time if the client's behaviour or any situation warrants it, to ensure safety and mutual respect during the massage. The full fee remains due.

The practitioner is not liable for side effects linked to an undeclared pre-existing medical issue. Clients must inform the practitioner of any medical condition, pregnancy, or ongoing treatment before the massage.

Taking part in a massage means accepting the conditions and limits of the treatment. Exchanges and personal information are strictly confidential.

If you have any doubt about your health, please consult your doctor before any massage session. The client is responsible for any information not shared that could affect safety or the quality of the care.

The massages offered are solely for well-being and relaxation.

Cancellation and billing policy

Booking: Sessions must be booked in advance. Time slots are confirmed only after payment or deposit is received, according to the agreed terms.
Cancellation or rescheduling:
- Any cancellation or change must be notified at least 24 hours before the session.
- For cancellations less than 24 hours before the appointment, 100% of the session fee will be charged.
- In case of a no-show without notice, 100% of the fee will be charged.
Lateness: Lateness does not extend the session time and may reduce the massage time scheduled.
Payment: Payment is due according to the terms agreed at booking (online, bank transfer, or cash).

These terms respect practitioners' time and work and help organise sessions fairly for all clients.

Specific policy – Prenatal massage

(Enhanced disclaimer)

Prenatal massage offered is a wellness treatment intended solely for relaxation. It is not a medical or paramedical act and does not replace follow-up, diagnosis, or treatment by a healthcare professional.

1. Mandatory conditions

Prenatal massage is performed only:

From the 2nd trimester of pregnancy (after 12 completed weeks)
If there is no high-risk or pathological pregnancy
If there is no known medical contraindication

The client must be under medical or midwife care during pregnancy.

If there is any doubt about her health, the practitioner may require written medical approval before the session.

2. Strict contraindications

Prenatal massage will not be performed in case of:

High-risk pregnancy
Recent miscarriage history
Threatened preterm labour
Pre-eclampsia or severe hypertension
Bleeding, unusual abdominal pain
Uncontrolled gestational diabetes
Condition or complication flagged by a healthcare professional

This list is not exhaustive.

The practitioner may stop or cancel the session if a risk is identified.

3. Client declaration and responsibility

By booking a prenatal massage, the client acknowledges and accepts that:

She has sincerely and fully disclosed all health information.
She has no known medical contraindication.
She bears full responsibility in case of omission or inaccurate information.

The client states that she is requesting prenatal massage of her own free will.

4. Limitation of liability

The practitioner takes all reasonable precautions for the safety of the treatment.

However, as prenatal massage is non-medical wellness care, the practitioner cannot be held liable for any medical complication independent of the session.

In case of doubt, unusual symptoms, or complications after the session, the client must consult a healthcare professional immediately.